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Troubleshooting FAQ'S

How do I change my billing information?

How do I check my usage for the month?

How do I check if my account is active?

Can I use Dial-Up Networking (DUN) to connect to Team One Internet?

Computer is not receiving a response from the modem

Dial-Up Networking could not negotiate a compatible set of network protocols

AOL starts when I connect to Team One Internet

Dial-Up Networking Password Option Unavailable

Error 602: Port Already Open

Error 629: Port disconnected by the remote computer

Error 630: Port Disconnected Due to Hardware Failure

Error 631: The Port was Disconnected by the User

Error 645: Internal Authentication Error

Error 650: Server not Responding

Error 666: Device not Ready

Error 676: The line is busy

Error 677: A person answered instead of a modem

Error 678: No Answer

Error 680: There is no dial tone

Error 691: Username - Password Invalid

Error 731: Protocol Not Configured

Error: Access Denied

Error: DUN (Dial-up Networking) not installed

Error: Kernel32.DLL

Error: Proxy Server

Error: TCP/IP not installed

I can't obtain a stable connection with Team One Internet

I can't view Web pages

I get disconnected after sending and receiving e-mail

Microsoft Dial-Up Adapter is not installed

Modem does not exist, is not plugged in or is out of service

My computer 'Freezes' (Locks Up) when I use Team One Internet

My Modem keeps making noise even after I get connected

Unable to logon to the server using Secure Password Authentication

Unable to open outgoing mail file

You do not have any accounts configured for sending e-mail